搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

I had Firefox and it disappeared

  • 4 回覆
  • 2 有這個問題
  • 6362 次檢視
  • 最近回覆由 FredMcD

more options

last night I had Firefox and this morning it was gone. I'm just trying to get it back

被選擇的解決方法

Let's make sure your system is clean.

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

more options

jimv52 said

last night I had Firefox and this morning it was gone. I'm just trying to get it back

Not a trace  ? No icon on desktop or task bar  ? Nothing in Windows Control Center  ?

May I suggest that you download Firefox (again) from here :

https://www.mozilla.org/firefox/all/

more options

And don't remove the installer after you are done, Just In Case.

more options

Thanks for the help, everyone. I reinstalled Firefox and got it working. I normally use safari but like to switch back and forth. I just don't understand why one day it's there, and the next it's gone.

more options

選擇的解決方法

Let's make sure your system is clean.

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.