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Firefox crashes

  • 2 回覆
  • 3 有這個問題
  • 4 次檢視
  • 最近回覆由 mjbaker1

mjbaker1
mjbaker1
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Crash ID: bp-8aff8317-7d00-48c1-a689-4f9cc1170927

I am unable to even open firefox and it says crashed each time. Above is the Crash ID

Crash ID: bp-8aff8317-7d00-48c1-a689-4f9cc1170927 I am unable to even open firefox and it says crashed each time. Above is the Crash ID

被選擇的解決方法

hi mjbaker1, unfortunately this crash will be caused by the webroot security software on your system. in firefox 56 (due to be released tomorrow) we'll have a workaround for that... or you can already try updating to firefox beta: https://www.mozilla.org/firefox/channel/desktop/

從原來的回覆中察看解決方案 👍 2

所有回覆 (2)

philipp
philipp
  • Moderator
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選擇的解決方法

hi mjbaker1, unfortunately this crash will be caused by the webroot security software on your system. in firefox 56 (due to be released tomorrow) we'll have a workaround for that... or you can already try updating to firefox beta: https://www.mozilla.org/firefox/channel/desktop/

mjbaker1
mjbaker1 提出問題者
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Thank you for the update Philipp