Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Firefox crashes

  • 1 回覆
  • 2 有這個問題
  • 4 次檢視
  • 最近回覆由 cor-el

teev
teev
more options

Firefox crashes after I open it. I reinstalled it, my Windows 10 is up-to-date with no viruses. Safe mode doesn't work also.

Here is my crash ID: bp-9f4cc572-efec-4d98-a73f-9c8e01170715.

Firefox crashes after I open it. I reinstalled it, my Windows 10 is up-to-date with no viruses. Safe mode doesn't work also. Here is my crash ID: bp-9f4cc572-efec-4d98-a73f-9c8e01170715.

被選擇的解決方法

Signature:

  • Firefox 48.0.2 Crash Report [@ cmdshim32.dll@0x135b ]

See:

There have been incompatibility issue between Comodo and Windows update KB4022716. The advice is to uninstall Windows update KB4022716.

New crashes have been reported after installing Windows update KB4025342, so remove this update as well.

See also:

從原來的回覆中察看解決方案 👍 1

所有回覆 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

選擇的解決方法

Signature:

  • Firefox 48.0.2 Crash Report [@ cmdshim32.dll@0x135b ]

See:

There have been incompatibility issue between Comodo and Windows update KB4022716. The advice is to uninstall Windows update KB4022716.

New crashes have been reported after installing Windows update KB4025342, so remove this update as well.

See also: