I can't find my emails stored in files after my provider put my website on a new server!
My Provider put my website-account on a new server and because of that I had to change my emailaccount as well. After I did, the orginal folders containing all my previous emails were gone. I tried to restore my old account, but my password was rejected and I couldn't get in. My Question is: Where can I find the folders with my Original email on my computer?? I know it's stored somewhere, but unitll now I haven't been able to find them. Please HELP!
被選擇的解決方法
Sorry, my answer was incomplete.
If you changed the existing account in Thunderbird to change to the new server settings, then the old e-mails were wiped out. No doubt Thunderbird has prompted since then to compact the folders, which will have ensured that the e-mails are gone for good.
If you created a new account in Thunderbird for the new server, and deleted the old account, the files for the old account are still on your computer, and the e-mail can be recovered.
If you did the latter, then:
1. Under "Local Folders", create a folder called "Recover" (right-click "Local Folders" and choose "New Folder"). Under the "Recover" folder, create a sub-folder called "Placeholder" (right-click "Recover" and choose "New Subfolder").
2. Find & open your Thunderbird Profile folder:
Select Help: Troubleshooting Information from the Thunderbird menu (either from the menu button , on the top right, or the normal menu at the top of the window.)
Under "Application Basics", beside "Profile Folder", click the "Show Profile" button. This will open a window showing the contents of your Thunderbird Profile folder.
3. Quit Thunderbird, but keep that window open showing your Thunderbird Profile folder.
4. Look for the folder that holds your e-mail. It will be either under the "ImapMail" folder (if you were using IMAP), or it will be under the "Mail" folder (if you were using POP). The e-mail folder you are looking for will a name that includes the e-mail server name. If there is more than one with the same name, but with different numbers after the name, then you need to figure out which one contains the e-mail you want to recover. It will have an older file date than the one currently in use. Open that folder.
5. Select (Ctrl+A), all the entire contents of that folder then Copy (Ctrl+C), them.
6. Navigate under your profile folder to Mail, then Local Folders, then Recover.sbd. For example: C:\Users\**username**\AppData\Roaming\Thunderbird\Profiles\xxxxxxxx.default\Mail\Local Folders\Recover.sbd
7. Paste (Ctrl+V), the files and folders to this Recover.sbd folder.
8. To be thorough, delete all the index files so Thunderbird will re-create them. In the search box in Windows Explorer, type:
filename: *.msf
Then select all the files (Ctrl-A), then delete them (Del).
9. Start Thunderbird.
10. Look under the "Recover" folder under "Local Folders". All the folders and e-mails from the old account will be there.
從原來的回覆中察看解決方案 👍 1所有回覆 (7)
Hi, Assuming you've asked your ISP already ...
1. What TBird version?
2. What OPERATING SYSTEM?
1 - Thunderbird 38.7.2 2 - Windows 8.1
On 3 other computers with the same problem I have:
1 - Thunderbird 45.8.0 2 - Windows 7
Your web & e-mail hosting provider should have transferred your e-mails to the new server. It appears that they did not. This is an issue you need to discuss with them. Sorry, Thunderbird has nothing to do with this.
Hi, I *think* I know what you are asking:
The mail is in the PROFILE folder. I have Windows 10 See articles below for specifics re: WIN7 and WIN8
On Windows 10: Windows Explorer -> Show all folders and files (Show hidden files) -> USERS -> <Your name> -> AppData (Application Data) -> Roaming* -> Thunderbird -> Profile Folder -> Mail Roaming* may be specific to windows 10)
Read these articles first though:
"Where does Thunderbird store my mail in Windows 7 and how can I change that to another location? | Thunderbird Support Forum | Mozilla Support" https://support.mozilla.org/en-US/questions/1039349
"Profiles - Where Thunderbird stores your messages and other user data" https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data?
I would not download any mail until you get your old mail copied
選擇的解決方法
Sorry, my answer was incomplete.
If you changed the existing account in Thunderbird to change to the new server settings, then the old e-mails were wiped out. No doubt Thunderbird has prompted since then to compact the folders, which will have ensured that the e-mails are gone for good.
If you created a new account in Thunderbird for the new server, and deleted the old account, the files for the old account are still on your computer, and the e-mail can be recovered.
If you did the latter, then:
1. Under "Local Folders", create a folder called "Recover" (right-click "Local Folders" and choose "New Folder"). Under the "Recover" folder, create a sub-folder called "Placeholder" (right-click "Recover" and choose "New Subfolder").
2. Find & open your Thunderbird Profile folder:
Select Help: Troubleshooting Information from the Thunderbird menu (either from the menu button , on the top right, or the normal menu at the top of the window.)
Under "Application Basics", beside "Profile Folder", click the "Show Profile" button. This will open a window showing the contents of your Thunderbird Profile folder.
3. Quit Thunderbird, but keep that window open showing your Thunderbird Profile folder.
4. Look for the folder that holds your e-mail. It will be either under the "ImapMail" folder (if you were using IMAP), or it will be under the "Mail" folder (if you were using POP). The e-mail folder you are looking for will a name that includes the e-mail server name. If there is more than one with the same name, but with different numbers after the name, then you need to figure out which one contains the e-mail you want to recover. It will have an older file date than the one currently in use. Open that folder.
5. Select (Ctrl+A), all the entire contents of that folder then Copy (Ctrl+C), them.
6. Navigate under your profile folder to Mail, then Local Folders, then Recover.sbd. For example: C:\Users\**username**\AppData\Roaming\Thunderbird\Profiles\xxxxxxxx.default\Mail\Local Folders\Recover.sbd
7. Paste (Ctrl+V), the files and folders to this Recover.sbd folder.
8. To be thorough, delete all the index files so Thunderbird will re-create them. In the search box in Windows Explorer, type:
filename: *.msf
Then select all the files (Ctrl-A), then delete them (Del).
9. Start Thunderbird.
10. Look under the "Recover" folder under "Local Folders". All the folders and e-mails from the old account will be there.
由 user1121639 於 修改
Thank you Bruce and vtanyav for your reactions, my problem is solved!!