Firefox crashes
mozilla::plugins::PluginModuleChild::NPN_CreateObject More Reports Search UUID 961149f0-1fa7-4c1a-825e-525bd2160522 Date Processed 2016-05-22T23:02:39.245532+00:00 Process Type plugin Shockwave Flash Version: 21.0.0.242 Filename: NPSWF32_21_0_0_242.dll Uptime 558 Install Age 1384759 since version was first installed. Install Time 2016-05-06 21:26:04 Product Firefox Version 46.0.1 Build ID 20160502172042 Release Channel release How can I stop this from happening all the time???? OS Windows Vista OS Version 6.0.6002 Service Pack 2 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 15 stepping 13 | 2 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x194 User Comments App Notes
AdapterVendorID: 0x8086, AdapterDeviceID: 0x29c2, AdapterSubsysID: 020d1028, AdapterDriverVersion: 7.14.10.1322
Processor Notes processor_prod-processor-i-3deb08e6_14073; MozillaProcessorAlgorithm2015; non-integer value of "SecondsSinceLastCrash"; skunk_classifier: reject - not a plugin hang EMCheckCompatibility
True
Winsock LSP
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP TCP Service Provider : 2 : 1 :
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{6506C9BE-0B97-44C7-B5FC-928580F4EE22}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{6506C9BE-0B97-44C7-B5FC-928580F4EE22}] DATAGRAM 0 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{FA90559E-749E-421A-82D5-2D2603A240CA}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{FA90559E-749E-421A-82D5-2D2603A240CA}] DATAGRAM 3 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{B4DE3DEB-4C92-445A-9395-B64A0838AB26}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{B4DE3DEB-4C92-445A-9395-B64A0838AB26}] DATAGRAM 4 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{82890BB3-C89E-470A-9497-F0AB75CCD42D}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{82890BB3-C89E-470A-9497-F0AB75CCD42D}] DATAGRAM 2 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{6506C9BE-0B97-44C7-B5FC-928580F4EE22}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{6506C9BE-0B97-44C7-B5FC-928580F4EE22}] DATAGRAM 1 : 2 : 2 :
Adapter Vendor ID
0x8086
Adapter Device ID
0x29c2
Bugzilla - Report this bug in Firefox Core External Software Affecting Firefox Toolkit Related Bugs
1252152NEW --- crash in mozilla::plugins::PluginModuleChild::NPN_CreateObject 1188634NEW --- crash in mozilla::plugins::PluginModuleChild::NPN_CreateObject(_NPP*, NPClass*)
Crashing Thread (0) Frame Module Signature Source 0 xul.dll mozilla::plugins::PluginModuleChild::NPN_CreateObject(_NPP*, NPClass*) dom/plugins/ipc/PluginModuleChild.cpp:2267 1 xul.dll mozilla::plugins::PluginScriptableObjectChild::InitializeProxy() dom/plugins/ipc/PluginScriptableObjectChild.cpp:566 2 xul.dll mozilla::plugins::PluginInstanceChild::RecvPPluginScriptableObjectConstructor(mozilla::plugins::PPluginScriptableObjectChild*) dom/plugins/ipc/PluginInstanceChild.cpp:2441 3 xul.dll mozilla::plugins::PPluginInstanceChild::OnMessageReceived(IPC::Message const&) obj-firefox/ipc/ipdl/PPluginInstanceChild.cpp:2284 4 xul.dll mozilla::plugins::PPluginModuleChild::OnMessageReceived(IPC::Message const&) obj-firefox/ipc/ipdl/PPluginModuleChild.cpp:729 5 xul.dll mozilla::ipc::MessageChannel::DispatchAsyncMessage(IPC::Message const&) ipc/glue/MessageChannel.cpp:1477 6 xul.dll mozilla::ipc::MessageChannel::DispatchMessageW(IPC::Message const&) ipc/glue/MessageChannel.cpp:1412 7 xul.dll mozilla::ipc::MessageChannel::Call(IPC::Message*, IPC::Message*) ipc/glue/MessageChannel.cpp:1160 8 xul.dll mozilla::plugins::PPluginScriptableObjectChild::CallNPN_Evaluate(nsCString const&, mozilla::plugins::Variant*, bool*) obj-firefox/ipc/ipdl/PPluginScriptableObjectChild.cpp:100 9 xul.dll mozilla::plugins::PluginScriptableObjectChild::Evaluate(_NPString*, _NPVariant*) dom/plugins/ipc/PluginScriptableObjectChild.cpp:1175
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The crash report is several pages of data. We need the report numbers to see the whole report.
bp-961149f0-1fa7-4c1a-825e-525bd2160522
Signature: mozilla::plugins::PluginModuleChild::NPN_CreateObject
Process Type plugin Shockwave Flash Version: 21.0.0.242
icudt56.dll = International Components for Unicode = The ICU Project
This is for Sumo's Related Bugs 1252152 NEW --- crash in mozilla::plugins::PluginModuleChild::NPN_CreateObject
1188634 NEW --- crash in mozilla::plugins::PluginModuleChild::NPN_CreateObject(_NPP*, NPClass*)
If you have problems with current Shockwave Flash plugin versions then check this:
- see if there are updates for your graphics drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
https://forums.adobe.com/message/4468493#TemporaryWorkaround
- disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also: