搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox crashes

  • 2 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 tkdowden

more options

I cannot open Firefox. Crash Report box pops up only. All other browsers are working. I am working on a Macbook pro Yosemite OSX 10.10.5

Crash ID: bp-0d2bf2fa-1b4f-491c-8ca5-af70c2160503

Please help.

Thank you

I cannot open Firefox. Crash Report box pops up only. All other browsers are working. I am working on a Macbook pro Yosemite OSX 10.10.5 Crash ID: bp-0d2bf2fa-1b4f-491c-8ca5-af70c2160503 Please help. Thank you

被選擇的解決方法

hi tkdowden, that appears to be an issue with malware on your system - please see: Crashes on startup after the update to Firefox 46 on OS X

從原來的回覆中察看解決方案 👍 1

所有回覆 (2)

more options

選擇的解決方法

hi tkdowden, that appears to be an issue with malware on your system - please see: Crashes on startup after the update to Firefox 46 on OS X

more options

Thank you!!!!