搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox crashes

  • 4 回覆
  • 1 有這個問題
  • 16 次檢視
  • 最近回覆由 FredMcD

more options

bp-eb5653bd-baf2-4d27-a430-4c3a32160220


Hey i don't know what to do i've tried the following things:

installing and reinstalling. starting in safe mode- it won't just crashes. setting no proxy turning off hardward accelerating it won't even refresh. just crashes. tried updating java.


i don't know what else to do. i can't get mozilla to do much of anything except become unresponsive and spin the wheel.

bp-eb5653bd-baf2-4d27-a430-4c3a32160220 Hey i don't know what to do i've tried the following things: installing and reinstalling. starting in safe mode- it won't just crashes. setting no proxy turning off hardward accelerating it won't even refresh. just crashes. tried updating java. i don't know what else to do. i can't get mozilla to do much of anything except become unresponsive and spin the wheel.

所有回覆 (4)

more options

Do you have any other reports? Post what you got this week only.


Product Firefox Version 44.0.2 Build ID 20160210153822 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1

Signature shutdownhang | RtlpWaitOnCriticalSection

This is for Sumo's Related Bugs 1204416 NEW --- crash in shutdownhang | RtlpWaitOnCriticalSection | GetLCIDFromLangListNodeWithLICCheck

more options

bp-a9ee9ca8-dbe2-4a56-af17-9b2632160220

bp-7fd75af6-219b-4752-ae99-cebb92160220

bp-39c04387-5db1-4128-b734-3dcf42160220

bp-98492839-9a00-4ba8-a0ff-565032160220

bp-a3bf10b3-bdac-44b7-94df-0c6042160220

bp-a3bf10b3-bdac-44b7-94df-0c6042160220

bp-54eb5998-79a6-4b08-9e11-2de242160220

bp-185595ea-dc03-42af-90ed-88b042160220

more options

does this help?

more options

One report flagged; icudt55.dll = International Components for Unicode

The others didn't show a direct cause.


Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.


If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:


You said Firefox crashes in safe mode?

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia