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Updated Norton antivirus today & have the following message:Norton Identity Safe cannot be verified for use in Firefox and has been disabled. Fix?

  • 2 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 DAAwvu

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Today I renewed my Norton antivirus on two of my computers. I have a similar message on both computers that Norton is not enabled in my Firefox. I spent an hour on the phone with Norton & never got it resolved. Any suggestions from this side of the issue? I appreciate it. Thanks, Donna

Today I renewed my Norton antivirus on two of my computers. I have a similar message on both computers that Norton is not enabled in my Firefox. I spent an hour on the phone with Norton & never got it resolved. Any suggestions from this side of the issue? I appreciate it. Thanks, Donna

被選擇的解決方法

hello, according to norton the toolbar is already compatible with firefox versions including the current release version. please run the norton liveupdate utility repeatedly & until all components are up-to-date. in addition make sure that the toolbar is enabled under firefox > addons > extension afterwards.

for more information please refer to https://community.norton.com/en/blogs/product-update-announcements/norton-toolbar-limited-compatibility-patch-firefox-44-available

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選擇的解決方法

hello, according to norton the toolbar is already compatible with firefox versions including the current release version. please run the norton liveupdate utility repeatedly & until all components are up-to-date. in addition make sure that the toolbar is enabled under firefox > addons > extension afterwards.

for more information please refer to https://community.norton.com/en/blogs/product-update-announcements/norton-toolbar-limited-compatibility-patch-firefox-44-available

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Thank you for this information. I got interrupted and could not respond immediately. I will have to look at this later. I have printed the link above. Again, thank-you.