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gmail not letting me sign in

  • 1 回覆
  • 2 有這個問題
  • 10 次檢視
  • 最近回覆由 cor-el

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doesn't sign me in; loops back to same page. No problem on chrome or safari. I have Apple Imac. Everything up to date.

doesn't sign me in; loops back to same page. No problem on chrome or safari. I have Apple Imac. Everything up to date.

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This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and if present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder in case the file cookies.sqlite got corrupted.