Firefox crashes
FIrefox hangs when I visit sites that play video...Youtube, CBS...etc. I have a MAC. The firefox "Busy Wheel" rotates an eventually the Force stop window pops up informing me that Firefox is unresponsive. I have tried a couple of forums where I removed cookies and Cache, FIREFOX in safe mode, and refresh Firefox to default settings. I think that it has something to do with a recent adobe update that I installed. Copied the last crash report:
ID: bp-933850c6-18dc-4208-b8e2-f91ba2150420 Signature: hang | libsystem_kernel.dylib@0x17c1e
Thank you in advance.
由 cor-el 於 修改
被選擇的解決方法
所有回覆 (7)
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
選擇的解決方法
That looks like a problem (hang) with the Flash plugin.
See:
b3a232fa-8dcc-4c26-84bd-a7bce2150421 a6cacd01-61e0-461e-a0db-111152150421 933850c6-18dc-4208-b8e2-f91ba2150420 3645bdd8-d8f8-4be5-8f99-b615a2150421 409e14e1-363a-4a95-9bc9-470162150421 6308d46b-b683-4e68-97cd-e3f392150421 1d10ec66-fc05-485a-9af4-4bb1a2150421
Could not figure out how to "Mark and Copy". Downloaded each crash report and copied the ID for each. Hope this works for you.
That was good, but please remember to include the BP as part of it.
For some time now, a lot of Mac’s with Microsoft programs have been crashing. Check with Microsoft / Mac support sites.
I am missing something with regard to BP. Did the about:crashes in the address bar and it showed the list of reported crashes. None of the listed crashes have a BP before the ID.?
Thank you for your help!
Followed COR-EL's Mozilla thread and uninstalled Flash and Re-installed. Still had the problem going to youtube, until I restarted laptop. When I tried again the problem did not occur. I would still like to know why, but I am up and running. I will return to this question forum to see if FredMcD finds anything specific with the crash reports. THanks both of you for your help.
Newpaltzwaltz