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updating firefox, download not recognized

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  • 3 有這個問題
  • 5 次檢視
  • 最近回覆由 ideato

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Trying to update Firefox on Mac laptop. The downloaded file will not open, the reason stated is it is not recognized.

Trying to update Firefox on Mac laptop. The downloaded file will not open, the reason stated is it is not recognized.

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Hello Hrussell, please follow the next steps to download and install firefox:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full dmg package)

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: How to download and install Firefox on Mac


thank you