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Thunderbird crashes when clicking on link in email. SOLVED by turning off hardware acceleration

  • 4 回覆
  • 1 有這個問題
  • 34 次檢視
  • 最近回覆由 Wayne Mery

gppixelworks
gppixelworks
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Thunderbird v31.4.0 Linux Mint Debian Edition 3.1.2-amd64 Cinnamon 2.0.14

When clicking on a link within an email, the system crashes and the monitor display displays jagged, diagonal lines. A cold boot is required. This can be repeated.

Same results running in Safe Mode.

Any ideas?

Thunderbird v31.4.0 Linux Mint Debian Edition 3.1.2-amd64 Cinnamon 2.0.14 When clicking on a link within an email, the system crashes and the monitor display displays jagged, diagonal lines. A cold boot is required. This can be repeated. Same results running in Safe Mode. Any ideas?

由 Wayne Mery 於 修改

被選擇的解決方法

try turning off hardware acceleration for the display driver. see https://support.mozilla.org/en-US/questions/1012145

從原來的回覆中察看解決方案 👍 2

所有回覆 (4)

Matt
Matt
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選擇的解決方法

try turning off hardware acceleration for the display driver. see https://support.mozilla.org/en-US/questions/1012145

gppixelworks
gppixelworks 提出問題者
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That did the trick!

A side note:

gfx.direct2d.disabled was not already listed in config so added the listing.

Wayne Mery
Wayne Mery
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gppixelworks,

Can you post your crash IDs please? See https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports

Wayne Mery
Wayne Mery
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(It's been a long time, so we're catching up) If you still have issues when using a current version, please create a new topic.