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Firefox can't open any Microsoft link - get "windows stopped working error"

  • 24 回覆
  • 3 有這個問題
  • 112 次檢視
  • 最近回覆由 kimski

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When I try to open a Microsoft Word or xls file (not Powerpoint), I get the useless Microsoft popup: "Microsoft X has stop working. Windows is looking for a solution....". This just started the other day and I haven't made any changes to my computer. I don't know if this an Office or Firefox issue. It happens on multiple website/programs in Firefox.

When I try to open a Microsoft Word or xls file (not Powerpoint), I get the useless Microsoft popup: "Microsoft X has stop working. Windows is looking for a solution....". This just started the other day and I haven't made any changes to my computer. I don't know if this an Office or Firefox issue. It happens on multiple website/programs in Firefox.

由 kimski 於 修改

被選擇的解決方法

Moses and jscher2000,

I figured out what happened with not being able to open Word or Excel inside Firefox. We run Firefox from inside Sandboxie (virtual browser) and once I cleaned it out (from all the crap people try to install on my computer) I no longer have the problem.

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

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disregard

由 kimski 於 修改

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Moses, I don't know if you'll see this post since the problem has been marked solved but I had a chance to try your fixes (for Firefox crashing when uploading a file) and they did not work. As a reminder, when I go to attach a file to an email often the browser crashes. I then restart and the next time I do it it works. When the issue happens there are no error messages. It just crashes and closes. Any more ideas?

由 kimski 於 修改

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Do you have security software that might be scanning the file or otherwise cause issues?

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No. Even so it would give an error but should not crash the browser.

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