Hello, Do you mean to say you are unable to open Facebook on Firefox?

Please upgrade your Firefox to the latest version , you are using an old version of Firefox.

Please see this article to update or Install your Firefox Update Firefox to the latest release

Please reply back to us.

i have already update latest but still i shall not open www.facebook.com

Why are you on so low of a version? You're running version 13.0.1 and was released in June 2012. You should upgrade to the latest Firefox version (29.0)

• www.getfirefox.com

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

• Hold down the Shift key and left-click the Reload button
• Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
• Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

• The image "new fx menu" does not exist. > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

• The image "new fx menu" does not exist. > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"