搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

how do I save passwords; the dialog box has no yes option

  • 6 个回答
  • 1 人有此问题
  • 5 次查看
  • 最后回复者为 cor-el

more options

Whenever I fill in a user name then fill in a password, the dialog box appears asking if I want to save the password. There is a drop down box offering two options, to save or not to save. I choose to save which is in fact the default. However, there is no place to confirm or click ‘yes’ or ‘OK’, just the small ‘x’ in the top right corner. I click that and the box goes away, but the password is not saved!

Whenever I fill in a user name then fill in a password, the dialog box appears asking if I want to save the password. There is a drop down box offering two options, to save or not to save. I choose to save which is in fact the default. However, there is no place to confirm or click ‘yes’ or ‘OK’, just the small ‘x’ in the top right corner. I click that and the box goes away, but the password is not saved!

被采纳的解决方案

You can try to disable hardware acceleration in Firefox (you need to close and restart Firefox).

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

It is possible that there is a problem with the key3.db and signons.sqlite files that store the encrypted names and passwords in Firefox.
Rename the key3.db and signons.sqlite files in the Firefox profile folder.
You can add .old to the file names (key3.db.old and signons.sqlite.old) or move them to another folder to make it possible to undo the action.
You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.
If that has worked then you can remove the renamed files that are no longer needed.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
定位到答案原位置 👍 0

所有回复 (6)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
more options

It still does not save passwords

more options

It is possible that there is a problem with the key3.db and signons.sqlite files that store the encrypted names and passwords in Firefox.
Rename the key3.db and signons.sqlite files in the Firefox profile folder.
You can add .old to the file names (key3.db.old and signons.sqlite.old) or move them to another folder to make it possible to undo the action.
You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.
If that has worked then you can remove the renamed files that are no longer needed.
Otherwise you can rename the files to their previous names (signons.sqlite and key3.db).

more options

? The assumption here is that I know what you are talking about! I'll simply type in the passwords as needed.

more options

Firefox > Help > Troubleshooting Information On the left side, look for a button next to Profile Folder labeled; Show Folder. Press it. Your file manager will open. Close Firefox.

Look for the files key3.db and signons.sqlite. Rename or move them. Then restart Firefox.

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

more options

选择的解决方案

You can try to disable hardware acceleration in Firefox (you need to close and restart Firefox).

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

It is possible that there is a problem with the key3.db and signons.sqlite files that store the encrypted names and passwords in Firefox.
Rename the key3.db and signons.sqlite files in the Firefox profile folder.
You can add .old to the file names (key3.db.old and signons.sqlite.old) or move them to another folder to make it possible to undo the action.
You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.
If that has worked then you can remove the renamed files that are no longer needed.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)