搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Keep getting pop ups at the bottom of the page. How do I get rid of them?

  • 1 个回答
  • 5 人有此问题
  • 24 次查看
  • 最后回复者为 philipp

more options

I started getting these pop ups at the bottom of my screen. When the mouse scrolls over them it says they're from betterbrowser.net/review#ata. I've tried reinstalling firefox and ran security scans and nothing gets rid of them. Also when I click on the page I'm on it opens a new window with an advertisement.

I started getting these pop ups at the bottom of my screen. When the mouse scrolls over them it says they're from betterbrowser.net/review#ata. I've tried reinstalling firefox and ran security scans and nothing gets rid of them. Also when I click on the page I'm on it opens a new window with an advertisement.

被采纳的解决方案

hello jmartin6240, you may have malicious addons present. please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

定位到答案原位置 👍 0

所有回复 (1)

more options

选择的解决方案

hello jmartin6240, you may have malicious addons present. please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware