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I removed the cookies for the U.S. Airways site and now I can't get information on flight schedules. How can I fix this?

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  • 1 人有此问题
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  • 最后回复者为 kobe

jacquef1
jacquef1

I can access the US Airways home page, but when I try to get information on flight schedules to book a flight, a window comes up that says:

"We're sorry. Your session may have expired. Please restart your search without using your 'back' button. If you continue to receive this message, call 800-327-7810 for assistance. Reference code: KHBCJA45YPWTAF45QDRV4H55 (1.2.111090.111090) Occurred: 7/31/2013 9:55:20 AM"

This is the only site that I removed the cookies from, and I don't know if I removed them properly. Using another browser, I am still able to get access to flight schedules. I called US Airways and they said that the problem is with the Firefox browser. I am using v. 22.0 for Mac. Firefox is my browser of choice, so I would like to get this working. Any help is greatly appreciated.

Thank you. Jacque Friedman

I can access the US Airways home page, but when I try to get information on flight schedules to book a flight, a window comes up that says: "We're sorry. Your session may have expired. Please restart your search without using your 'back' button. If you continue to receive this message, call 800-327-7810 for assistance. Reference code: KHBCJA45YPWTAF45QDRV4H55 (1.2.111090.111090) Occurred: 7/31/2013 9:55:20 AM" This is the only site that I removed the cookies from, and I don't know if I removed them properly. Using another browser, I am still able to get access to flight schedules. I called US Airways and they said that the problem is with the Firefox browser. I am using v. 22.0 for Mac. Firefox is my browser of choice, so I would like to get this working. Any help is greatly appreciated. Thank you. Jacque Friedman

所有回复 (1)

kobe
kobe

Reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with a left click.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Let us know if this solves the issues you are having.