搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Live.com signin - Body of web page is blank, no User Name Password entry text.

  • 2 个回答
  • 1 人有此问题
  • 17 次查看
  • 最后回复者为 FrustratedJim

more options

Live.com sign-in page seems to load but body of page is blank. No place for username/password entry. Today, I cleared history + cookies, turned off flashplayer plugin and then the body of live.com signin is blank. Re-installed flashplugin. FF checked plugins and installed JAVA. Still a blank body of live.com sign-in. FF seems to work OK with other web sites. IE8 works fine with Live.com - I'm using IE8 to access my email.

Live.com sign-in page seems to load but body of page is blank. No place for username/password entry. Today, I cleared history + cookies, turned off flashplayer plugin and then the body of live.com signin is blank. Re-installed flashplugin. FF checked plugins and installed JAVA. Still a blank body of live.com sign-in. FF seems to work OK with other web sites. IE8 works fine with Live.com - I'm using IE8 to access my email.

被采纳的解决方案

Make sure that you do not block JavaScript because the input form is generated via JavaScript

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

Make sure that you do not block JavaScript because the input form is generated via JavaScript

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
more options

I followed your directions and found an Extension "Add Lyrics 1.0" causing the problem. I disabled this extension. Now I must determine how to remove this extension.

Thanks a bunch for your prompt reply and guidance.