搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Every time I look at my history the first thing I see is a some Russian website called yandex.ru. I didn't even visit it.

  • 6 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 zilve

more options

The only thing I did, was install the yandex toolbar, while installing other programs. A lot of bookmarks showed up, but I deleted them. There is no program called yandex or something in my control panel (install unistall programs). I really don't want to reinstall firefox.

The only thing I did, was install the yandex toolbar, while installing other programs. A lot of bookmarks showed up, but I deleted them. There is no program called yandex or something in my control panel (install unistall programs). I really don't want to reinstall firefox.

被采纳的解决方案

Hi,

You may also have to Remove the Extension in Firefox Tools (Alt + T) > Add-ons (it could be another name). You can also check the Windows Control Panel > Programs and Features for unfamiliar programs, search the name on the web to check if it's related to yandex and uninstall it.

Uninstalling Toolbars

Uninstalling Add-ons

Alternatively you can also Reset Firefox and start afresh.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

定位到答案原位置 👍 0

所有回复 (6)

more options

选择的解决方案

Hi,

You may also have to Remove the Extension in Firefox Tools (Alt + T) > Add-ons (it could be another name). You can also check the Windows Control Panel > Programs and Features for unfamiliar programs, search the name on the web to check if it's related to yandex and uninstall it.

Uninstalling Toolbars

Uninstalling Add-ons

Alternatively you can also Reset Firefox and start afresh.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Nope, restarted firefox, nothing helped and how I sad there is no toolbar to unistall. Even searched for that website cookies and deleted them, but it didn't help at all.

由zilve于修改

more options

Does anything come up with a search on the about:config page?

more options

Nothing similar to the page in about:config

more options
more options

I didn't do anything, but it's gone now. Still thanks for the support and help guys.