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详细了解

What can I do about http status 500 error report?

  • 3 个回答
  • 2 人有此问题
  • 2 次查看
  • 最后回复者为 cor-el

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I have Windows and want to log in to a bank website. I click the Log In button and get this message:

"Http status 500" and that "The server encountered an internal error () that prevented it from fulfilling this request." and "Path webClient.passmark.login does not start with a "/" character"  and "he full stack trace of the root cause is available in the Apache Tomcat/5.5.23 logs." 

I have tried the "secure Connection failed" troubleshooting without luck. What can I do?

I have Windows and want to log in to a bank website. I click the Log In button and get this message: "Http status 500" and that "The server encountered an internal error () that prevented it from fulfilling this request." and "Path webClient.passmark.login does not start with a "/" character" and "he full stack trace of the root cause is available in the Apache Tomcat/5.5.23 logs." I have tried the "secure Connection failed" troubleshooting without luck. What can I do?

所有回复 (3)

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
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Thank you for the help. Unfortunately, it didn't work. Is there another possibility?

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Does a direct link to the login page work?


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).