搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

FF4 compatible addons keep disabling as they're 'not compatible with FF4'.

  • 3 个回答
  • 9 人有此问题
  • 15 次查看
  • 最后回复者为 whoisus

more options

FF4 compatible addons (like adblock plus and downloadhelper) keep disabling and saying they're not compatible with FF4. I then have to reinstall the addon (often the very same version as before), it works again for a random number of days before deciding it's incompatible again. Is there any way to fix this?

FF4 compatible addons (like adblock plus and downloadhelper) keep disabling and saying they're not compatible with FF4. I then have to reinstall the addon (often the very same version as before), it works again for a random number of days before deciding it's incompatible again. Is there any way to fix this?

所有回复 (3)

more options

This can be caused if one of the files that stores details of installed extensions is corrupt.

  1. Open your profile folder, for details of how to find it see https://support.mozilla.com/kb/Profiles
  2. Close Firefox
  3. Delete the following files if they exist, extensions.cache, extensions.rdf, extensions.ini and extensions.sqlite
  4. Re-start Firefox, it will then rebuild the list on installed extensions
more options

You may also need to reset the preferences.

more options

That's fixed the problem. Thank you!