If you were using Firefox 3.6.4 or higher, a new preference was added to the Connection Settings proxy preferences in Tools > Options > Advanced >> Network tab - Connection = Settings = Use system proxy settings

If you select No proxy and restart Firefox your problem should be fixed.

Thank you so much, that fixed the problem, have a great day....

Other things that need attention:

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

• Shockwave Flash 10.1 r85
• Next Generation Java Plug-in 1.6.0_14 for Mozilla browsers

Update the Flash plugin to the latest version.

• http://www.adobe.com/software/flash/about/

Update the Java plugin to the latest version.

• http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)

Hi I am having this problem and tried to follow your instructions. However, when I got to 'Advanced' I did not see a Network Tab. The closest reference I could find under my 'settings' was 'HTTP1.1 - use HTTP1.1 through Proxy connections' I have the option of 'unclicking' that box. I wasn't sure if that would solve my problem. Thanks Jackie

Which version of Firefox do you have (Help > About) ?

See "Firefox connection settings" in Server Not Found - Troubleshoot connection problems

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

• Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

Hi I can't get into Firefox either from the desktop or through a programm search (I get the 'Proxy Server refusing connections message') but I think it is version 3.6.3.

Jackie

Hi I should also say that I was trying to download version 3.6.12. Thanks Jackie

Hi It's me again. I finally was able to find the 'tools' tab on my MozillaFirefox site and followed your instructions. It worked like a charm. Thanks a lot.

Jackie

where would I find Tools > Options > Advanced >> Network tab - Connection = Settings = ? Is it under FireFox or under my username?

EDIT: Right after I posted this I found it! Thanks

I did what you've instructed, but then no matter how many times I set it no proxy and restart Mozilla Firefox, it still says "proxy server refusing connections". How can I set it no proxy permanently?