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After I log onto my companies website and it loads, and trasnparent gray screen covers the website and makes it so that I cannot click on anything on the page. What is happening?

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When I lo onto my companies website a gray , semi transparent cover comes over the site and stops me from clicking on anything on the site. What is happening and how can I fix this? When I used a friends computer and logged on the same way, it did not happen.

When I lo onto my companies website a gray , semi transparent cover comes over the site and stops me from clicking on anything on the site. What is happening and how can I fix this? When I used a friends computer and logged on the same way, it did not happen.

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Do a malware check with a few malware scan programs. You need to use all programs because each detects different malware. Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems