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Request to Make Firefox VPN Available to Users in Iran

Reza Soleymani

Dear Firefox Team,

I am writing to express my concern about the recent unavailability of Firefox's built-in VPN service in Iran and to kindly request that you consider making this feature accessible to users in the country.

I had been using Firefox's built-in VPN regularly, and it was an extremely valuable tool for me. Unfortunately, I recently discovered that Iran is not included in the list of supported countries, and the service is no longer available to me.

Internet access in Iran is subject to significant restrictions. Many international websites and online services are either blocked by the authorities or restrict access to users connecting from Iranian IP addresses. As a result, accessing independent information, educational resources, professional platforms, and many essential online services can be extremely difficult.

For users like me, Firefox's built-in VPN was more than just a convenient browser feature. It provided an opportunity to access the open internet, overcome geographical restrictions, and stay connected to the global digital community.

I understand that service availability may depend on technical, legal, or regulatory considerations. However, I sincerely hope Mozilla will reconsider its regional availability policy and explore ways to make this feature accessible to people in Iran, subject to applicable requirements.

Mozilla has long been associated with an open, accessible, and user-centered internet. Making this service available to users who face substantial barriers to accessing information would be a meaningful reflection of those values.

I would appreciate it if you could forward this request to the relevant team and let me know whether there are any plans to support users in Iran in the future.

Thank you for your time and for your continued efforts to keep the internet open and accessible to everyone.

Kind regards,

Dear Firefox Team, I am writing to express my concern about the recent unavailability of Firefox's built-in VPN service in Iran and to kindly request that you consider making this feature accessible to users in the country. I had been using Firefox's built-in VPN regularly, and it was an extremely valuable tool for me. Unfortunately, I recently discovered that Iran is not included in the list of supported countries, and the service is no longer available to me. Internet access in Iran is subject to significant restrictions. Many international websites and online services are either blocked by the authorities or restrict access to users connecting from Iranian IP addresses. As a result, accessing independent information, educational resources, professional platforms, and many essential online services can be extremely difficult. For users like me, Firefox's built-in VPN was more than just a convenient browser feature. It provided an opportunity to access the open internet, overcome geographical restrictions, and stay connected to the global digital community. I understand that service availability may depend on technical, legal, or regulatory considerations. However, I sincerely hope Mozilla will reconsider its regional availability policy and explore ways to make this feature accessible to people in Iran, subject to applicable requirements. Mozilla has long been associated with an open, accessible, and user-centered internet. Making this service available to users who face substantial barriers to accessing information would be a meaningful reflection of those values. I would appreciate it if you could forward this request to the relevant team and let me know whether there are any plans to support users in Iran in the future. Thank you for your time and for your continued efforts to keep the internet open and accessible to everyone. Kind regards,

所有回复 (1)

Hi Reza,

I see that you've started this thread on the Mozilla Connect platform. Connect is a better platform for user feedback like this so I'm going to lock this thread so we can continue the discussion in the Mozilla Connect thread instead.

Thanks for sharing your feedback with us.