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Lost all my data
So I wanted to reinstall windows, I had Zen browser and Mozilla Account with syncing enabled (but I only had zen on my pc), and after reinstalling windows I downloaded zen again and got in my account and tried syncing it my literally nothing got synced, no passwords, no bookmarks, no history, and I got no file to manually back it up. Does that mean I lost all my data?
So I wanted to reinstall windows, I had Zen browser and Mozilla Account with syncing enabled (but I only had zen on my pc), and after reinstalling windows I downloaded zen again and got in my account and tried syncing it my literally nothing got synced, no passwords, no bookmarks, no history, and I got no file to manually back it up. Does that mean I lost all my data?
所有回复 (1)
Hi,
Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).
Please submit a new ticket from this page so our support agent can assist you further.