Firefox crashes about 1 minute after launch, even in Safe Mode (Windows 11 23H2)
My browser started crashing after the latest update, and it still crashes even in Safe Mode. It doesn’t close immediately upon opening; instead, it shuts down suddenly after about one minute or longer. This issue never occurred before and only started appearing after the recent update. My system is Windows 11, with the following detailed information: Edition: Windows 11 Pro Version: 23H2 Install date: September 17, 2023 OS build: 22631.5624 Experience: Windows Feature Experience Pack 1000.22700.1106.0
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If you have crash reports submitted, please paste here their IDs:
- Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
- Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
In case you’re affected by the faulty Raptor Lake CPUs, chances are it’s this: bugzilla.mozilla.org/2039575
There is a workaround shipping already: www.firefox.com/en-US/firefox/152.0.1/releasenotes/