I had a system crash and had to reset my PC to factory specs. I previously saved my Firefox recovery key so that I would be able to recover my bookmarks etc in case anything happened however when I tried to recover my info I kept getting a message that my key was invalid. I then realized that a 32 character key is necessary but my key is only 28 characters. Did I miss a few characters or do I have an older key that will no longer work? Any help or info you can give me on this will be appreciated.