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Unable to access one of my accounts

Thunderbird 收发邮件
david 已回复
OldGrantonian
OldGrantonian

I have 2 accounts. One account is for my normal email address, which contains my usual "Name+Surname@gmail.com The second account is for a fake name (as used on this forum): oldgrantonian@gmail.com

In Thunderbird, my normal email address works fine.

But the last email in my fake email account was on 16/02/2026. I can't send emails from the fake account.

The online version (mail.google.com) is fully up-to-date. I can send and receive emails in both accounts.

I would be grateful for any advice on how to restart the fake account.

Thanks

I have 2 accounts. One account is for my normal email address, which contains my usual "Name+Surname@gmail.com The second account is for a fake name (as used on this forum): oldgrantonian@gmail.com In Thunderbird, my normal email address works fine. But the last email in my fake email account was on 16/02/2026. I can't send emails from the fake account. The online version (mail.google.com) is fully up-to-date. I can send and receive emails in both accounts. I would be grateful for any advice on how to restart the fake account. Thanks

所有回复 (5)

david
david
  • 前10名贡献者

The fake account sounds like it is an alias account for your primary account. That allows you to use it, but it is dependent on the primary account. My suggestion is to set it up in Thunderbird by clicking 'account settings', then highlight your primary account in left side, and then click the 'manage identities' button on right side of screen. There, set up your alias. This lets you compose messages, using the dropdown menu on FROM line and incoming messages will appear within the primary account.

OldGrantonian
OldGrantonian 提问者

@david Thanks for your response.

The term "fake" is misleading. A better name would have been "alternative". Sorry about that.

The alternative account is used to protect my ID on sites such as forums, or for people who ask for my email in pubs.

Both emails can be accessed at gmail.com in a browser

Thanks

david
david
  • 前10名贡献者

Please post screenshot of the error message received when attempting to send message. Since you can receive, but not send, my initial guess is that you may be using the SMTP server for the other account. Easy to do. Try this: - click 'account settings' pane - click the name of the alternate account in left side of screen - look at lower right where it shows 'outgoing server' and click 'edit outgoing server' - is the email address shown there the alternate email address?

rustyjenny
rustyjenny

Hi, I can receive emails to my xtra alias account but cannot send. I get this error. Can someone please help. Thanks

david
david
  • 前10名贡献者

If this is an alias account, it must use the same server setup as the actual account

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