Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

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Window Oct. updates stops firefox from using/opening extention. PC has Windows 11 already

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Windows updates from Oct 14 have messed up both firefox and an extension (Ironvest). Can't access mozilla account from icon on toolbar (just a revolving blue buffering circle), nor will the extension work. Have uninstalled extension, turned off/on computer, reinstalled, no luck. Discovered the mozilla account won't work after this, so resigned in a couple times, still the same issue. Even uninstalled one of the window updates (performance, not security) and still not luck. I hate windows when they update and upset all my settings.

Windows updates from Oct 14 have messed up both firefox and an extension (Ironvest). Can't access mozilla account from icon on toolbar (just a revolving blue buffering circle), nor will the extension work. Have uninstalled extension, turned off/on computer, reinstalled, no luck. Discovered the mozilla account won't work after this, so resigned in a couple times, still the same issue. Even uninstalled one of the window updates (performance, not security) and still not luck. I hate windows when they update and upset all my settings.

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One method to suss out an issue with settings or add-ons is:

New Profile Test

This takes about 3 minutes, plus the time to test your problem site(s).

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

Take a quick glance at the page and make a mental note of which Profile has this notation: This is the profile in use and it cannot be deleted. That is your current default profile.

Click the "Create a New Profile" button, then click Next. Assign a name like Test2025, ignore the option to relocate the profile folder, and click the Finish button.

Firefox will switch your default profile to the new one, so click the Set as Default Profile button for your regular one to avoid an unwanted surprise at your next startup.

Scroll down to Test2025 and click its Launch profile in new browser button.

Firefox should open a new window that looks like a brand new, uncustomized installation. (Your existing Firefox window(s) should not be affected.) Please ignore any tabs enticing you to connect to a Sync account or to activate extensions found on your system to get a clean test.

Can you sign in on https://accounts.firefox.com/signin in the new profile?

When you are done with the experiment, you can close the extra window without affecting your regular Firefox profile. (Test2025 will remain available for future testing.)

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