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I’m having trouble verifying my Mozilla account

  • 2 个回答
  • 0 人有此问题
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  • 最后回复者为 Kiki

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When I enter the verification code I received over email, it says "Bad request: Something went wrong. Please close this tab and try again."

There's no bad requests in the Network tab under web developer tools.

When I enter the verification code I received over email, it says "Bad request: Something went wrong. Please close this tab and try again." There's no bad requests in the Network tab under web developer tools.

被采纳的解决方案

Hi Leo,

We have a direct one-one-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

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所有回复 (2)

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None of the issues described here match the one I'm experiencing: https://support.mozilla.org/en-US/kb/im-having-problems-confirming-my-firefox-account

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选择的解决方案

Hi Leo,

We have a direct one-one-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.