Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Problems sending emails with attachments (0.5 GB or larger) starting with 128.5.0esr

  • 5 个回答
  • 0 人有此问题
  • 14 次查看
  • 最后回复者为 sfhowes

more options

I started having problems sending emails (gmail) with with attachments (of 0.5 GB or more) with Thunderbird version 128.5.0esr which was installed on Nov 27, 2024. Prior to that, I was on 115.16.3 (installed Nov 20, 2024) and earlier 115.16 versions and I had no problems sending emails with file attachments up to 10GB.

I'm running Windows 10 Pro 22H2 OS build 19045.5131 (the current version).

Thanks! -- James

I started having problems sending emails (gmail) with with attachments (of 0.5 GB or more) with Thunderbird version 128.5.0esr which was installed on Nov 27, 2024. Prior to that, I was on 115.16.3 (installed Nov 20, 2024) and earlier 115.16 versions and I had no problems sending emails with file attachments up to 10GB. I'm running Windows 10 Pro 22H2 OS build 19045.5131 (the current version). Thanks! -- James

所有回复 (5)

more options

Check your network upload speed? https://www.speedtest.net/

more options

Upload speed is 109.62 Mbps and internet service has been stable from before the problem started until now. So that's not the problem. But thanks for suggestion.

more options

The gmail size limit for attachments is 25 MB, so if you were sending files larger than that, you must have had an add-on that uploaded to Google Drive and included a link in the message, or you used a Filelink provider add-on to do the same. If it was through an add-on, it might not be compatible with 128.

more options

I think you've identified the problem. I see from Google that the Gmail limit has been in effect for years. With 128, I never (consciously) installed an add-on ... it just worked seamlessly. The Nov 27 (automatic) Thunderbird update from 115 to 128 "killed" whatever was doing the job. Oddly enough, I can still send large files ... they just take a lot longer to go out. So something is still happening behind the scenes .... it's just a LOT slower? The day I submitted this problem, I also changed mailnews.tcptimeout from 100 to 1000 to prevent timeouts as a temporary "solution."

Do you know any add-on for 128 that would speed up the process?

Thanks!

more options

Timeouts are often caused by antivirus apps scanning mail. Test this by running Windows in safe mode, which bypasses startup apps like antivirus. The TB profile folder should b excluded from AV scanning anyway.

This is separate from the issue of sending attachments that exceed the size limit. Look under Settings/Composition/Attachments to see if any Filelink providers are in use.