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PDF viewing not displaying correctly

SuMo Bot 已回复
SuMo Bot

On the newest firefox update on Windows PC My PDF reading has been not displaying PDFs correctly on Firefox I tested on other PDF views and they work as normal (All images are normally white with black text PDFs) Sometimes it displays nothing at all (as seen in Image 1) Some pages will display correctly but the rest won't (as seen in Image 2) Some pages will display text but strangely (as seen in Image 3) It does flash white sometimes while scrolling but it still doesn't show text

On the newest firefox update on Windows PC My PDF reading has been not displaying PDFs correctly on Firefox I tested on other PDF views and they work as normal (All images are normally white with black text PDFs) Sometimes it displays nothing at all (as seen in Image 1) Some pages will display correctly but the rest won't (as seen in Image 2) Some pages will display text but strangely (as seen in Image 3) It does flash white sometimes while scrolling but it still doesn't show text

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What OS? What version of Firefox? Can we get steps to replicate the issue? Did you try with Firefox in Troubleshoot Mode? What happens with pdf files from this site. https://www.irs.gov/downloads/irs-pdf

I'm having the same problem Windows 11, latest version Latest version of firefox Login to my utility company website; click on a link to view my history; displays some headers properly but data fields are black. Login to ssa.gov; click on a message link; displays black page tried pdf files from irs page as requested; displays some headers and a window to enter data but all else is black.

mcstan2 said

I'm having the same problem Windows 11, latest version Latest version of firefox Login to my utility company website; click on a link to view my history; displays some headers properly but data fields are black. Login to ssa.gov; click on a message link; displays black page tried pdf files from irs page as requested; displays some headers and a window to enter data but all else is black.

Did you try with Firefox in Troubleshoot Mode? What happens with pdf files from this site. https://www.irs.gov/downloads/irs-pdf

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