Email Retentin
Hi, My emails show in my inbox for 1 month and emails for the previous month disappear, however, if I search for an older email it is found. Why are my older emails disappearing? They are there somewhere according to a search I did, is there a setting that needs tweaking? Kind regards, Paul Saunders
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Is this an IMAP account? If so, what are your synchronization&storage settings? The search uses the global index, which, until compacted, may show info on deleted messages
Thanks for your reply, however, I don't understand it. You are speaking to a technophobe, haha. How do I know if it is an IMAO account? Where do I check my synchronisation and storage settings? I don't understand your last sentence at I am afraid.
Well, it is important that you learn a bit. IMAP accounts reside on the web server, and POP accounts reside on your PC. There are two main menus that you need to be familiar with: settings and account setting. Click the menu in upper right (three short stacked lines) and click 'account setting'. then locate your account on left side and there is the synchronization&storage link. The pane that displays when you click the account name will show text on whether IMAP or POP.
Hi David, Thanks for that information, it is an IMAP account.
is synchronization&storage set to delete mail over 30 days?