please help me

Hi

Are you trying to do this on a computer managed by work or school?

This is on a personal computer.

I will do anything for help. Im not very computer literate now a days. I have tried doing a new fresh install of firefox but that did not seem to work. it kept the settings and now I cannot download anything

Do you have ESET security software as that software has been reported to cause issues with installing extensions?

• /questions/1403236 Problem with Firefox Browser wont install extensions

no i dont, i use microsoft security defender

still need help please