Windows 10 已于2025年10月14日停止支持。如果您正在使用 Windows 10，参见 这篇文章。

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解
话题已存档。 如果需要帮助请提出新问题。
已存档

Box in center of screen

Firefox 其他
Matt 已回复
Jenny Dowde
Jenny Dowde

I don't know if you can help, Miscrosoft is useless so have given up on them. For some days now I've been getting a grey box with red printing appearing repeatedly on my screen, right in the centre. Try as I might I cannot get it to stop. It could have something to do with videos as today it started appearing after I looked at a video on Twitter. I have included a photo of the box Weirdly, I can't take a screen shot of it - it comes up blank and also, the cursor disappears behind the box and is invisible.

If you can't help could you point me to where I might get help please?

Thank you. Jenny

I don't know if you can help, Miscrosoft is useless so have given up on them. For some days now I've been getting a grey box with red printing appearing repeatedly on my screen, right in the centre. Try as I might I cannot get it to stop. It could have something to do with videos as today it started appearing after I looked at a video on Twitter. I have included a photo of the box Weirdly, I can't take a screen shot of it - it comes up blank and also, the cursor disappears behind the box and is invisible. If you can't help could you point me to where I might get help please? Thank you. Jenny
已附加屏幕截图

由NoahSUMO于修改

所有回复 (1)

Matt
Matt
  • Top 25 Contributor

That would be the controls that come on the usually bottom of your screen in that case offering volume control. Perhaps you have plopped something against the button or pushed the screen back until something behind it is pushing a button. It certainly has nothing to do with Thunderbird and is rather unlikely to have anything to do with Microsoft either.