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delete a extension that wont let me delete it

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  • 最后回复者为 cor-el

I have a highjack browser virus.I think it came with a extension. Ad blocker extension. when i open extensions that on shows up in all green and i cant do anything to delete it. it wont let me refresh firefox. I use bing search.When I do any search it switchs me to yahoo search. And I dont know how to stop it doing that.Can you help Please

I have a highjack browser virus.I think it came with a extension. Ad blocker extension. when i open extensions that on shows up in all green and i cant do anything to delete it. it wont let me refresh firefox. I use bing search.When I do any search it switchs me to yahoo search. And I dont know how to stop it doing that.Can you help Please

所有回复 (1)

Try to remove the extension in Troubleshoot Mode.

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window