Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

cannot launch firefoex browser

  • 3 个回答
  • 5 人有此问题
  • 186 次查看
  • 最后回复者为 cor-el
  • 已存档

when i click on firefox I get a pop up saying XULrunner error platform version 120.0.1 not compatible with min version => 120.0 max version =<120

when i click on firefox I get a pop up saying XULrunner error platform version 120.0.1 not compatible with min version => 120.0 max version =<120

所有回复 (3)

Has anyone launching firefox have this issue

An error message like XPCOM missing or about platform version or entry points not found can happen because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox installation folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to do a clean reinstall and remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists.