搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Firefox Crashes on start

more options

Hi - I tried all the troubleshooting articles and I am stuck on trying to get the Crash Reports file folder to open to see why it keeps crashing on start. This started happening today. Any help?

Hi - I tried all the troubleshooting articles and I am stuck on trying to get the Crash Reports file folder to open to see why it keeps crashing on start. This started happening today. Any help?

所有回复 (4)

more options

Did you try holding down the Shift key while starting to get into Troubleshoot Mode?

more options

Yes - I am passed that point. I get to the point where I am asked to search for the crash reports on my computer via the windows button + R but the file folder does not open/nothing happens when I click on 'Open'. I restarted my whole computer (which I did this am) and not it seems to be working? Will see if it keeps crashing.

more options

See also "Viewing reports outside of Firefox":

more options

Yes exactly. That's what I'm doing and nothing happens when I click on 'view' reports.