Can someone Please help me sign into Thunderbird email! I can't find password or configuration info for Tbird account we've been using for years and I have a new computer on to which I have downloaded Tbird email, reset my password and I Still can't get in . I Can go online to check email from the server but that's still not what I want to do, that's why my late husband set us up with Thunderbird/Mozilla in the 1st place! I don't know who to ask or where to start and ready to throw it all in the river! Lol Please help if you can, I'm very tech impaired and need instructions as simple as possible. Please forward as appropriate if someone Else can help! Thank you!
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Some more information is needed. You mentioned having downloaded Thunderbird and installed it. Did you also set up an email account? You mentioned setting a password. Was this an account password or a primary password? Does the old computer still work and can you still access email on the old PC? That will be very helpful, if the answer is yes. Let us know.
I have downloaded Thunderbird and attempted to set up a new tbird email account on the new computer. I have not tried accessing email using Thunderbird on the old computer since I got the the new one. HP>HP I don't know and cannot find the original hand written tbird password that has always just Worked, on startup tbird was just There on the old computer. That's where all my contacts and addresses live. I want to be able to sign into tbird on my new computer, let tbird and new computer find existing tbird acct and contacts and just move them to new computer, it just shouldn't be this hard!
David, thank you for reponse and help so far ! I'm trying to answer you the best I can!
Password I tried to use is an email account password
Ok, TBird cannot do that. All your information is on the old PC. YOU must copy the data from old computer. If you start Tbird on old computer, does it immediately request a password, possibly requesting a primary password? OR, dou get request for password when you attempt to read mail? We can work through this, but it may take a number of messages over several days, depending on what volunteers are available. First, I'm trying to confirm exactly what your situation is. DO you need the messages on old computer? If not, it may be easier to start from scratch.
Old computer with tbird didn't ask for anything, it was set up well years ago . I just clicked tbird icon on task bar and it went right to tbird inbox, from there could I do anything with email in tbird. I really just need my address book from the old computer with tbird moved to new computer. Would this involve computer-usb cable-computer, wireless or usb flash/thumbdrive...? Old computer had disk slots, new computer only has USB, smart slots. THANKS!
If all you need is the addressbook, here is how to do that: - on old PC, start thunderbird, - click help>troubleshootinginformation (or help>moretroubleshootinginformation) - scroll down to 'profile folder' in left side bar - click open folder' - exit Thunderbird - You are now in the profile. there will be a file named abook.sqlite if a recent version of Thunderbird or a file named abook.mab if an older version. Copy to a USB stick - on new PC, - start TB, click tools>import>importfromafile, then 'import addressbooks', then select the addressbook type
Thanks!