搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Latest Thunderbird "upgrade" (115.2) deleted one of my email accounts. How can I get it back?

  • 1 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 Wayne Mery

more options

In Thunderbird, under Inbox, I had two accounts (gmail and cox.net). Now my cox.net account is gone. I sent an email from my phone to that account and received a message on my desktop that I have a new email, but I can't find it anywhere.

More than half of my email comes to that address, so I need to get it back ASAP. Please help me.

NOITE: I am not a computer whiz. Please tell me, via a simple procedure, how I can get that important function back.

In Thunderbird, under Inbox, I had two accounts (gmail and cox.net). Now my cox.net account is gone. I sent an email from my phone to that account and received a message on my desktop that I have a new email, but I can't find it anywhere. More than half of my email comes to that address, so I need to get it back ASAP. Please help me. NOITE: I am not a computer whiz. Please tell me, via a simple procedure, how I can get that important function back.

所有回复 (1)

more options

It sounds like you are using Unified Folders?

  • Install https://addons.thunderbird.net/en-US/thunderbird/addon/unified-folders-debugging/
  • If you do not see the "Unified Folders" heading in the folder pane, then click on "..." next to "New messages", click "Folder Modes", enable an additional folder mode to force the "Unified Folders" heading to appear
  • in the folder pane, next to the "Unified Folders" heading, click on ⋮ three vertical dots, do not do "Reset Unified Folders"
  • click Debugging Info > click Copy to Clipboard and save the clipboard somewhere
  • click Close.
  • in the Unified Folders heading click on ⋮ three vertical dots, and do "Reset Unified Folders". (DO THIS LAST)

Does that help?