搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Thunderbird short-term lock-ups

more options

Hi everyone... can you give me some ideas of what kinds of things I should be looking for that might be causing frequent "lockups" in Tbird? I see it only when I'm trying to get something done, obviously, like composing an email or replying to one, for the most part, but also when trying to work my way up the new emails (I generally read them from oldest to newest.) I'll hit delete, and nothing happens, and there's no response to mouse or keyboard input. Most often, it just stops responding while I'm typing. I'm a touch-typist, and when I look up to check for errors, the thing is frozen at a line previous, then it suddenly fills in what I typed while it wasn't responding.

I'm running version 102.10.0, and Linux Mint 21.1 as my O.S. I know there's a .json file that would give a lot of info about Tbird, but I don't know which one it is... let me know and I'll post it, if it's needed.

I just migrated from Windows 10 to Linux exclusively... had it with Windows nonsense. Tbird ran flawlessly at first, but the lockup issue is happening more frequently with time/use.

Any ideas of what might be a likely culprit would be greatly appreciated!

Hi everyone... can you give me some ideas of what kinds of things I should be looking for that might be causing frequent "lockups" in Tbird? I see it only when I'm trying to get something done, obviously, like composing an email or replying to one, for the most part, but also when trying to work my way up the new emails (I generally read them from oldest to newest.) I'll hit delete, and nothing happens, and there's no response to mouse or keyboard input. Most often, it just stops responding while I'm typing. I'm a touch-typist, and when I look up to check for errors, the thing is frozen at a line previous, then it suddenly fills in what I typed while it wasn't responding. I'm running version 102.10.0, and Linux Mint 21.1 as my O.S. I know there's a .json file that would give a lot of info about Tbird, but I don't know which one it is... let me know and I'll post it, if it's needed. I just migrated from Windows 10 to Linux exclusively... had it with Windows nonsense. Tbird ran flawlessly at first, but the lockup issue is happening more frequently with time/use. Any ideas of what might be a likely culprit would be greatly appreciated!

所有回复 (1)

more options

Hi kharrisma

I don't see this issue on my Dell running Ubuntu 22.04 with TB 102.10. Sorry to hear about the lockups in Mint

Please try Thunderbird Troubleshoot Mode: https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

If that fixes the issue please let us know!

If it doesn't: Please provide the following troubleshooting details to help us help you: Please let us know your email provider e.g. gmail, what 3rd party software like add-ons, anti-virus or firewalls you are using

Cheers!

...Roland

由Roland Tanglao于修改