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Bought a new HP PC, installed Thunderbird and now sending emails times out

  • 6 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 dreadlocks

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I've verified that my email settings are correct...with 3 different Spectrum support people. They suggested I contact Thunderbird's support, so, here I am.

I've verified that my email settings are correct...with 3 different Spectrum support people. They suggested I contact Thunderbird's support, so, here I am.
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被采纳的解决方案

Did a Google search and found that I had to change from the default SSL/TLS setting to STARTTLS!

As soon as I did that, I got the prompt to enter my password, and BAM! everything is working now!

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所有回复 (6)

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This may not work, but it's worth a try. - click settings>general and click the 'config editor' button near the bottom of pane - look for mailnews.tcptimeout and change the default of 100 to a higher number, such as 300

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Thank you for trying to help me, David Unfortunately, you were correct, it didn't work. This sucks.

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Maybe if you post a screenshot of your SMTP settings, someone will have a suggestion.

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选择的解决方案

Did a Google search and found that I had to change from the default SSL/TLS setting to STARTTLS!

As soon as I did that, I got the prompt to enter my password, and BAM! everything is working now!

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That's good news. I figured it may be simple, but when you said three spectrum people said settings were correct, I stayed quiet. Seems they were wrong. Thank you for the update.

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You are very welcome! Yeah. They skipped a step in their setup instructions. No mention of changing SSL/TLS to STARTTLS. :(

Check it out:

Make sure to enter the following server settings: SSL: On Protocol: IMAP Port: 993 Port: 587 Requires Authentication: Yes, or checked