搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Missing Spam folder in Thunderbird email

  • 13 个回答
  • 2 人有此问题
  • 63 次查看
  • 最后回复者为 dj3stiles

more options

I cannot locate a Spam folder in my Thunderbird email. Can someone please point me in the right direction?

I cannot locate a Spam folder in my Thunderbird email. Can someone please point me in the right direction?

所有回复 (13)

more options

Thunderbird calls it Junk.

more options

Thanks for your response, Matt. I don't have a Junk folder, either.

more options

Right-click the account in the Folder Pane, Subscribe..., and check the box for Spam (IMAP accounts only).

more options

Thank you but there is no Spam box to check. Not an IMAP account, maybe?

more options

Check the Server Type in Account Settings/Server Settings. POP only downloads the Inbox, and only IMAP has Subscribe in the menu. If you've enabled TB's Junk controls, there will be a Junk folder, but to see the mail provider's Spam or Bulk folder, the account must be IMAP.

more options

Thanks again but it looks like the account is imap.mail.att.net

more options

What is the Server Type, POP or IMAP? You could have entered imap.mail.att.net but the Server Type might still be POP.

more options

Server type is IMAP mail server

more options

Port 993

more options

Is there a Spam folder visible in webmail? Maybe IMAP access for that folder has to be enabled manually, which is possible but unlikely.

more options

I don't see any Spam. Only two Junk folders. One in my Inbox and the other in Local Folders.

more options

sfhowes said

Right-click the account in the Folder Pane, Subscribe..., and check the box for Spam (IMAP accounts only).

In the Subscribe window, click Refresh and see if Spam appears.

more options

Sorry, that didn't work either. Spam is not listed after refreshing.