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Primary account email required for sign-in error

  • 2 个回答
  • 3 人有此问题
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  • 最后回复者为 Alex

From the subject line - I keep getting this error when trying to use Firefox Sync on my Windows 10 desktop. Sync already works on Mac and Android, and I've already verified that I'm using my primary email to login.

From the subject line - I keep getting this error when trying to use Firefox Sync on my Windows 10 desktop. Sync already works on Mac and Android, and I've already verified that I'm using my primary email to login.

被采纳的解决方案

I managed to get Sync to work by opening a Private Browsing window and signing in using the same email and password.

定位到答案原位置 👍 1

所有回复 (2)

Did you previously used this profile with that old primary email address ?

选择的解决方案

I managed to get Sync to work by opening a Private Browsing window and signing in using the same email and password.