搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Messages from Sent disappeared when trying to create a filter

more options

I think I did these steps: 1) Selected a message in Inbox (in the top account, it's Pop3, not IMAP, all other accounts are also Pop3) 2) opened that message (it was on other tab) 3) Messages/Create Filter from Message ... 4) Choose Folder ... (for auto moving messages from that sender there) 5) Run Now

The result: 1) All messages from Sent folder are gone and the Filter wasn't created. 2) All new mails do appear in Sent, but the old ones are still gone. 3) I'm not sure how that happened, but I'm sure that I would NEVER delete messages in Sent folder manually (since it's the main reason why I'm using Thunderbird - I want to keep all Sent messages from all accounts in one place). 4) Sent items from other accounts did not disappear (it would be a disaster).

Maybe it has nothing to do with the Filter, maybe somehow those messages were automatically deleted by some maintenance? But yesterday all messages in Sent were still there. Maybe it was deleted by Thunderbird update? (don't remember when, maybe the update was yesterday)

I think I did these steps: 1) Selected a message in Inbox (in the top account, it's Pop3, not IMAP, all other accounts are also Pop3) 2) opened that message (it was on other tab) 3) Messages/Create Filter from Message ... 4) Choose Folder ... (for auto moving messages from that sender there) 5) Run Now The result: 1) All messages from Sent folder are gone and the Filter wasn't created. 2) All new mails do appear in Sent, but the old ones are still gone. 3) I'm not sure how that happened, but I'm sure that I would NEVER delete messages in Sent folder manually (since it's the main reason why I'm using Thunderbird - I want to keep all Sent messages from all accounts in one place). 4) Sent items from other accounts did not disappear (it would be a disaster). Maybe it has nothing to do with the Filter, maybe somehow those messages were automatically deleted by some maintenance? But yesterday all messages in Sent were still there. Maybe it was deleted by Thunderbird update? (don't remember when, maybe the update was yesterday)

所有回复 (1)

more options

Ok, just found my lost messages from Sent folder. They were in other folder (some custom folder), which I created for other messages. I guess somehow I moved all of them to a recent folder (since that was the folder I was moving messages to with Filters).