Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

话题已存档。 如果需要帮助请提出新问题。

Favourite sites have diasappeared from homepage.

  • 2 个回答
  • 0 人有此问题
  • 4 次查看
  • 最后回复者为 pmartin17

pmartin17
pmartin17
more options

I returned from holiday yesterday and could not access any of the favourite sites on my homepage. Only the outline of each tile is present on screen, but the rest of the tiles are empty and nothing happens when you click them. I have checked the settings and can change the number of rows of blank tiles shown, but not add any content. What could have happened? I was not there to make any changes to my system.

I returned from holiday yesterday and could not access any of the favourite sites on my homepage. Only the outline of each tile is present on screen, but the rest of the tiles are empty and nothing happens when you click them. I have checked the settings and can change the number of rows of blank tiles shown, but not add any content. What could have happened? I was not there to make any changes to my system.
已附加屏幕截图

被采纳的解决方案

Thanks Terry, but as far as I know all my homepage settings are and always were correct. I was out yesterday, but when I logged on this morning all the icons were back and working normally. I'd tried restarting on Saturday, but this made no difference. So no idea what caused it or why it resolved itself, but everything's working now!

定位到答案原位置 👍 0

所有回复 (2)

Terry
Terry
more options

These support articles may help.

https://support.mozilla.org/en-US/kb/how-to-set-the-home-page https://support.mozilla.org/en-US/kb/customize-your-new-tab-page

pmartin17
pmartin17 提问者
more options

选择的解决方案

Thanks Terry, but as far as I know all my homepage settings are and always were correct. I was out yesterday, but when I logged on this morning all the icons were back and working normally. I'd tried restarting on Saturday, but this made no difference. So no idea what caused it or why it resolved itself, but everything's working now!