Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已关闭并存档。 如果需要帮助请提出新问题。

artboard not updating on Canva.com

  • 4 个回答
  • 1 人有此问题
  • 10 次查看
  • 最后回复者为 SuMo Bot

more options

About a week ago, Firefox stopped updating the fonts on Canva art boards. I have attached a screen shot to show that the font name is correct (shown in the menu bar), but it is not reflected on the art board. The screenshot also has a popup of the image downloaded which shows the same font as in the menu bar.

I have used Canva in Firefox of years! I am now having to use Chrome and Edge. I would prefer Firefox. Please fix the problem.

About a week ago, Firefox stopped updating the fonts on Canva art boards. I have attached a screen shot to show that the font name is correct (shown in the menu bar), but it is not reflected on the art board. The screenshot also has a popup of the image downloaded which shows the same font as in the menu bar. I have used Canva in Firefox of years! I am now having to use Chrome and Edge. I would prefer Firefox. Please fix the problem.

所有回复 (5)

more options

You may have accidentally zoomed webpage(s). Reset the page zoom on pages that cause problems.

  • View -> Zoom -> Reset (Ctrl+0/Command+0 (zero))
more options

If you have made changes to Advanced font-size settings like increasing the minimum/default font-size then try the Default font-size setting "16" and the Minimum font-size setting "none" in case the current setting is causing the problem.

  • Settings -> General: Fonts & Colors -> Advanced -> Minimum Font Size (none)

Make sure you allow pages to choose their own fonts.

  • Settings -> General: Fonts & Colors -> Advanced
    [X] "Allow pages to choose their own fonts, instead of your selections above"

It is better not to increase the minimum font-size, but to use the built-in Firefox Zoom feature.

  • Settings -> General -> Language and Appearance -> Zoom
more options

"View -> Zoom -> Reset "

There is no "Reset" option

more options

"Settings -> General: Fonts & Colors -> Advanced -> Minimum Font Size (none) "

Please explain where "General: Fonts & Colors" is on the Settings page (image attached)

more options

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.