Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Can't setup 2-factor with addons.mozilla.org

  • 2 个回答
  • 1 人有此问题
  • 18 次查看
  • 最后回复者为 Paul

更多选项

I have this problem with both Firefox and Edge, private mode or not. After logging at addons.mozilla.org, it's requiring me to setup 2-factor. I go through the process and everything is successful. It asks me to enter one recovery code to make sure I'll be able to login. I enter one and it shows on the top with a green background that 2-factor was setup successfully. But then nothing happens. No redirection or links. I try accessing the site in another browser and I have to go through the whole setup again which also appears successful, but then nothing happens. I attached the image that shows it was successful. I have no idea what to do since there is no error and I have the same problem across multiple browsers. Any suggestions?

I have this problem with both Firefox and Edge, private mode or not. After logging at addons.mozilla.org, it's requiring me to setup 2-factor. I go through the process and everything is successful. It asks me to enter one recovery code to make sure I'll be able to login. I enter one and it shows on the top with a green background that 2-factor was setup successfully. But then nothing happens. No redirection or links. I try accessing the site in another browser and I have to go through the whole setup again which also appears successful, but then nothing happens. I attached the image that shows it was successful. I have no idea what to do since there is no error and I have the same problem across multiple browsers. Any suggestions?
已附加屏幕截图

被采纳的解决方案

Hi

I recommend that you ask about this in the add-ons community forum at:

https://discourse.mozilla.org/c/add-ons/35

定位到答案原位置 👍 0

所有回复 (2)

更多选项

The screenshot makes it look like I didn't click the blue Confirm button. I did and that's when the green successful message appears. If I click it again with the same code or different valid code, I get the same successful message unless I click it several times, then the message has a red background saying I did that too many times and to wait 15 minutes.

更多选项

选择的解决方案

Hi

I recommend that you ask about this in the add-ons community forum at:

https://discourse.mozilla.org/c/add-ons/35