搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

private window

  • 4 个回答
  • 1 人有此问题
  • 17 次查看
  • 最后回复者为 YongHan

more options

all of a sudden i click on private window and it will not open as private a regular window opens please help i do not understand why all of a sudden everything is changing

all of a sudden i click on private window and it will not open as private a regular window opens please help i do not understand why all of a sudden everything is changing

所有回复 (4)

more options

Let me boot to Win 7 and see if I can replicate the issue.

more options

I'm not able to replicate the issue. see screenshot

Can you try Firefox in Safe Mode and see if the Private Window opens? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

more options

thanks so much but i cannot get it to work. I do not believe i can figure out how to get to safe mode

more options

Hello drummeister1, you can launch Firefox in safe mode by holding down the SHIFT button and clicking the Firefox icon to launch Firefox. A pop-up box will be shown that tells you that you are launching Firefox in safe mode. Hope this helps!