搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Lost Passwords After Refresh

  • 1 个回答
  • 1 人有此问题
  • 16 次查看
  • 最后回复者为 TechHorse

more options

I received a message about refreshing my Firefox. Before I did anything, it refreshed. I lost my passwords, etc. and a Old Firefox data folder was placed on my desktop. I tried to follow the instructions in the FAQs to no avail. I do, however, have Firefox on another computer on my network. Is there a way to move the passwords? I can reinstall add-ons, etc.

I received a message about refreshing my Firefox. Before I did anything, it refreshed. I lost my passwords, etc. and a Old Firefox data folder was placed on my desktop. I tried to follow the instructions in the FAQs to no avail. I do, however, have Firefox on another computer on my network. Is there a way to move the passwords? I can reinstall add-ons, etc.

所有回复 (1)

more options

This link might help If you can access a profile folder that still contains the passwords.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile#w_create-a-new-firefox-profile

see the passwords section for the files you need to copy into your new profile.